How can intelligent automation empower your engineers to deliver better service to your customers?

From ageing infrastructure to the pressure to innovate while keeping costs down, water suppliers currently face a host of challenges. Today, organisations are tackling these issues by reinventing customer service and transforming the way work is done.

In this infographic, we’ll show you this in action, as we spend a day in the life of a service engineer at a water company:

• How Laura’s role and the way she serves customers has been transformed by intelligent automation
• How she works through three scheduled jobs with the help of RPA & automation
• How automation in utilities and water is delivering value to the industry