We’re delighted to reveal that SS&C Blue Prism has been named a Major Contender in our first ever Everest Group PEAK Matrix® Process Orchestration Products Assessment.

Our position as a Major Contender was based on Everest Group’s annual RFI process for the calendar year 2023, interactions with leading technology providers, client reference checks, and ongoing analysis of the process orchestration software market.

What is process orchestration?

As defined by Everest Group in the assessment, process orchestration is a form of software that helps enterprise users design, manage, and monitor end-to-end business processes. It includes key capabilities such as process modelling, business rules management, the ability to design user interfaces for capturing/presenting data, hybrid (human + digital) workforce management, and the ability to provide process-related insights. It should be able to orchestrate the flow of work across human workers, digital workers (such as RPA, IDP, and conversational AI), and enterprise applications in long-running workflows.

SS&C Technologies’ enterprise-grade process orchestration solution, now SS&C | Blue Prism® Chorus, has been used by clients and internal business units for over 30 years. Its tried and tested capabilities have evolved into an incredibly powerful end-to-end tool, enabling organizations in complex, highly regulated industries to rapidly build and automate processes, optimize workflows, create digital customer experiences, and accelerate straight-through processing. Organizations are running their most critical customer-facing processes and continually delivering value at scale through its digital process automation, case management, omni-channel intake, and operational analytics capabilities.

Adding the power of business process management (BPM) to intelligent automation (IA)

With our first process orchestration assessment under our belt – and a successful one at that– we’re extremely excited about how Blue Prism Chorus can continue to drive value for our customers as part of our comprehensive SS&C | Blue Prism® Intelligent Automation Platform. By bringing together robotic process automation (RPA), Business Process Management (BPM), artificial intelligence (AI), and other complementary technologies, we’re already seeing customers unleash true transformational value, utilizing automations wherever possible and humans wherever they should.

We all know that RPA and BPM are powerful stand-alone tools, but organizations miss out on a host of benefits if used in isolation. By combining these technologies, you are left with a complete end-to-end solution that can unify the workforce, transform journeys, and scale a digital workforce across the enterprise.

As we move towards a digital-first future, it is no longer sufficient to automate individual processes in isolation in order to achieve the results businesses are striving for. Instead, to maximize impact, entire end-to-end processes need to be reimagined. With the power of BPM and RPA encompassed within an intelligent automation platform that offers complementary technologies, organizations now hold the key to true transformation.