UAE-based Mashreq Bank needed to process USD/AED exchange requests which were arriving in the bank’s systems as unstructured emails. Using Blue Prism in combination with machine learning, digital workers can now read and process the emails. The process has delivered significant time savings. What used to take four hours now is executed in two minutes with a full audit trail.

Watch the video to learn how Blue Prism digital workers perform this important service to the bank.