How Intelligent Automation Is Delivering True Omni-Channel Experiences for Customers and Contact Centers

Key takeaways in this webinar

• The challenges facing contact centers and customers

• What an omni-channel experience really looks like

• What is intelligent automation, conversational AI, and digital workers

• How to rapidly and easily deploy intelligent automation for maximum impact

• Demonstration of Blue Prism’s Service Assist in action and how it can be applied to transform experiences

Customers expect on-demand 24/7 service 

Customers want easy access to all the information they need. However, this is putting additional strains on contact centers and existing resources. This not only impacts the morale of teams, but often negatively impacting customer experiences and brand reputation.

Discover how intelligent automation can help 

Businesses can transform customer and contact center experiences through creating a true omni-channel experience.

This webinar explores the challenges faced by contact centers in delivering on-demand customer support. As well as how organizations can deploy technology to deliver improved experiences and reduce the pressure on internal teams. See an exclusive demonstration on conversational AI and Digital Worker solutions available within the Blue Prism, RPAi, and Humley offering.