Assisted Traveller Automation for the Rail Industry

Following on from our recent webinar:

The Future of Customer Experience in the Rail industry, we take a look at how an operational service offering like “Assisted Travel” requests could be automated, in order to:

• Provide personalized experiences when customers need it most
• Reduce the number of ‘forgot to book requests’
• Reduce back office activities
• Increase operational efficiency

Speakers:

Coreen Merryweather, Account Director, Blue Prism

Lee Edwards, Co-Founder & Director, Smart Automation Services